Privacy policy

Last Updated: May 2026

1. Introduction
WH96 Studio ("we," "us," or "our") is committed to protecting your privacy. This policy outlines how we handle your personal information when you use www.wh96studio.com to enquire about our bespoke jewellery services.

2. The Data We Collect
We collect and process only the limited information necessary to provide our services:

• Identity & Contact Data: This includes your name, email address, and phone number, which you provide via our contact forms or direct enquiries.

• Technical Data: This includes your IP address, browser type, and how you interact with our website, typically collected through cookies.
   

3. How We Use Your Data
We use your information strictly for the following purposes:

• Communication: To respond to your enquiries regarding bespoke commissions and services.

• Service Delivery: To collaborate with you during the 4-step bespoke design process.

• Legal Compliance: To meet any applicable UK regulatory or tax requirements.
   

4. Data Retention & Security
We retain your contact details only for as long as necessary to fulfill the purposes for which they were collected. We implement appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.

5. Third-Party Sharing
We do not sell, rent, or share your personal data with third parties for marketing purposes. Data is only shared with essential service providers (such as our website host) to keep our site functional.

6. Your Legal Rights
Under the UK GDPR, you have the right to:

• Request access to the personal data we hold about you.

• Request that we correct or delete your personal information.

• Withdraw consent at any time where we are relying on consent to process your data.
   

7. Cookies
Our website uses cookies to enhance your user experience. You can choose to set your browser to refuse cookies, though some parts of the site may not function as intended.